Privacy Policy
FinSolutions (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and secure your personal information when you use our website (https://finsolution.co.uk/) and related services.
1. What Information We Collect
We may collect and process the following data about you:
Personal information you provide directly, such as your name, email address, phone number, business name, postal address, job title when you contact us, subscribe to newsletters, fill out forms, or request services.
Business-related information relevant to your accounting, payroll, taxation, advisory or outsourcing needs.
Usage data about how you use our website: pages visited, time spent, referring site, device/browser type, IP address.
Cookies and tracking technologies to improve site functionality and user experience.
Financial information, when relevant and only with your explicit consent (e.g. billing, invoicing details).
2. How We Use Your Information
We use your data for the following purposes:
To provide, manage and deliver our services (accounting, taxation, payroll, business advisory, etc.).
To respond to your enquiries, requests, and customer service.
To process payments and issue invoices.
To send you updates, newsletters, marketing communications (only if you have consented to receive them).
To monitor and analyse usage of our website for improvement, bug-fixing, security, analytics.
To comply with legal and regulatory obligations (e.g. under tax law, accounting standards, governmental audits, etc.).
3. Legal Basis for Processing (if UK/EU GDPR applies)
Where applicable, our legal bases for processing your personal information include:
Contractual necessity: to perform services you have requested.
Consent: where you have opted in to receive marketing emails or other non-essential communications.
Legal obligation: when required by law or regulation.
Legitimate interests: such as security, improving our services, preventing fraud, or business-administration.
4. Sharing Your Information
We will not sell your personal data. We may share information with:
Service providers who assist in delivering our services (accounting, payroll software, email providers, hosting providers, IT consultants), under strict confidentiality.
Regulatory or governmental authorities, if required by law (tax authorities, auditors, etc.).
Third-parties in the case of business transfers, mergers, or acquisitions. If our business is sold, your personal data may be among the transferred assets, subject to confidentiality.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience (e.g. to remember preferences, log-in status), understand how you use our site, measure performance, and provide personalized content.
You can manage or disable cookies via your browser settings. Note: disabling certain cookies may affect site functionality.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes we collected it for, or as required by law (e.g. tax or accounting record keeping).
After it is no longer needed, we securely delete or anonymize your information.
7. Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, loss or alteration.
Access to your information is restricted to those employees or partners who need it in order to perform their duties.
While we strive to use secure methods, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data, such as:
The right to access the personal data we hold about you.
The right to correct any inaccurate or incomplete data.
The right to delete your data (where we are not required to retain it by law).
The right to restrict or object to certain processing.
The right to data portability (where applicable).
The right to withdraw consent at any time (for processing based on consent).
To exercise any of these rights, contact us using the details below.
9. International Data Transfers
If your information is transferred outside your country (for example for hosting, processing or storage), we ensure appropriate safeguards are in place (e.g. standard contractual clauses, compliance with applicable laws) to protect your data.
10. Children
Our services are not directed at children under 16. We do not knowingly collect personal data from children. If we learn we have done so, we will take reasonable steps to delete such data.
11. Third-party Links
Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies.
12. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will revise the “Last updated” date. We encourage you to review this page periodically to stay informed about how we are protecting your information.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, or to exercise your rights, please contact:
FinSolutions
Email: info@finsolution.co.uk
Address: Clarence Arcade, Stamford Street, Ashton-Under-Lyne, OL6 7PT
Phone:+44 7448 430889